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FAQ Category

FAQ

  • Q T8 Light Tube FAQ

    A

    FAQ

    Q: What length options are available?
    A: Available in 1, 2, 3, 4, and 5-foot lengths with custom options upon request

    Q: Are these suitable for permanent outdoor use?
    A: Yes, the IP66 rating ensures protection against harsh weather conditions

    Q: What control systems are compatible?
    A: Compatible with NEC, WEC, and other SPI/TTL based control systems

    Q: Can you create custom lengths beyond 5 feet?
    A: Yes, we offer custom length manufacturing for specific project requirements

    Q: How is the 360-degree lighting beneficial?
    A: Provides uniform illumination from all angles, eliminating dark spots and shadows

  • Q COB 10W RGB Flood Light FAQ

    A

    Q: What is the advantage of COB technology?
    A: COB provides more uniform lighting without multiple shadows, higher lumen density, and better heat management

    Q: Can this light be used in extreme weather conditions?
    A: Yes, the IP66 rating ensures protection against heavy rain, dust, and extreme temperatures

    Q: What controllers are compatible?
    A: Compatible with NEC, WEC, and other SPI/TTL based control systems

    Q: Can you customize the beam angle?
    A: Yes, we can provide different optical configurations for specific beam patterns

    Q: Is professional installation required?
    A: While designed for professional use, the low-voltage design allows for safer installation

  • Q NS1023 Neon strip light FAQ

    A

     

    FAQ

    Q: What's the difference between 12V and 24V versions?
    A: 24V version allows longer runs with less voltage drop, while 12V version is more common for shorter runs

    Q: Can the strip be cut to custom lengths?
    A: Yes, we offer custom cutting at specific intervals with proper sealing

    Q: Is the silicone casing UV resistant?
    A: Yes, the silicone material is UV rated for outdoor durability

    Q: What controllers are compatible?
    A: Compatible with NEC, WEC, and other SPI/TTL controllers

    Q: Can you create custom colors for the silicone housing?
    A: Yes, we offer custom color matching for specific project requirements

  • Q P50 Pearl Light FAQ

    A

    Q: What controllers are compatible with the P50?
    A: The P50 is compatible with NEC, WEC, and other SPI/TTL-based control systems.

    Q: Can you customize the LED density?
    A: Yes, we offer complete customization of LED configuration and spacing.

    Q: Is the P50 suitable for permanent outdoor use?
    A: Absolutely. The IP66 rating ensures protection against harsh weather conditions.

    Q: What is the maximum installation distance?
    A: Up to 225 feet between power injection points under standard conditions.

    Q: Do you provide technical support?
    A: Yes, our engineering team offers comprehensive technical support.

     
  • Q C9HS String Light FAQ

    A

    C9HS String Light – FAQ

    Q1: How many lights can I connect in one run?

    A1: Up to 150 lights per run with a maximum distance of 30 meters.

    Q2: Can I use this string light outdoors?

    A2: Yes, it is IP66 waterproof and UV-protected, suitable for all weather conditions.

    Q3: What power supply is required?

    A3: Use a 24V DC power supply with Power T connector for safe and stable operation.

    Q4: Is installation difficult?

    A4: No, the quick connect plugs and plug-and-play design make installation fast and easy.

    Q5: What kind of lighting effects can I achieve?

    A5: With RGBW LEDs and 16-bit grayscale, you can create millions of colors and smooth transitions.

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